| FKAP to HP support number mapping | |||
| Country | Product | FKAP Phone | HP Phone |
| All Americas and APJ numbers route to 858-509-4600 - San Diego, CA. Office closes April 12, 2007 - Moving to Ranco Bernado office | |||
| North America | ServiceCenter | 800 960-9998 | 1-800-633-3600 - Press 2 for new software case - Enter SAID - Press 1 for Openview (including Peregrine) - Press 2 for Peregrine products |
| AssetCenter | 800 960-9998 | 1-800-633-3600 | |
| Get-Services, Get-Resources, Get-Answers, ACWeb | 800 960-9998 | 1-800-633-3600 | |
| Knowlix | 800 960-9998 | 1-800-633-3600 | |
| Enterprise Discovery | 866-218-5623 | 1-800-633-3600 | |
| Network Discovery, Desktop Inventory | 866-218-5623 | 1-800-633-3600 | |
| Australia | All Products | 800 146849 | Local Toll 131147 ; International +61 2 9022 9210 For a new case - at the main menu press 1, then press 1 again for "all others" to reach software support For an existing case - at the main menu press 3 to speak to an analyst. |
| Canada (French) | All Products | 800 960-9998 | 1-800-633-3600 |
| Caribbean Islands | All Products | 800 960-9998 | |
| Bahamas | All Products | 1-800-711-2884 | |
| Barbados | All Products | 1-800-711-2884 | |
| Bermuda | All Products | 1-800-711-2884 | |
| British Virgin Islands | All Products | 1-800-711-2884 | |
| Cayman Islands | All Products | 1-800-711-2884 | |
| Curacao | All Products | 1-800-711-2884 or 001-800-872-2881 | |
| Dominica | All Products | 1-800-711-2884 | |
| Dominican Republic | All Products | 1-800-711-2884 | |
| Grenada | All Products | 1-800-711-2884 | |
| Haiti | All Products | 1-800-711-2884 | |
| Jamaica | All Products | 1-800-711-2884 | |
| Puerto Rico | All Products | 1-877-232-0589 | |
| St. Vicent | All Products | 1-800-711-2884 | |
| St. Kitts & Nevis | All Products | 1-800-711-2884 | |
| St. Marteen | All Products | 1-800-711-2884 | |
| Trinidad & Tobago | All Products | 1-800-711-2884 | |
| Turks & Caicos | All Products | 1-800-711-2884 | |
| US Virgin Islands | All Products | 1-800-711-2884 | |
| Hong Kong | All Products | 800 90 8056 | 2599-7333 (M-F 8:30-17:30) 8206-8070 (After Hours) |
| Japan | All Products | 004422122795 | Confidential |
| Malaysia | All Products | 800 80 3669 | 1-800-88-1811 |
| Mexico & South America | All Products | 001 858 794 7428 | 800-501-9800 Mexico 52-55-5258.4500 or 800-501.9800 Mexico City |
| South America | All Products | 0-800-991-323 | |
| Argentina | All Products | 54 11 478-77100 | |
| Bolivia | All Products | 0-800-100-293 | |
| Brazil | All Products | 0 800 130999 | |
| Chile | All Products | 800-360-999 | |
| Colombia | All Products | 1-8000-51-4747 | |
| Ecuador | All Products | 1-999-119 or 800-711-2884 (Andinatel) 1-800-225-528 or 800-711-2884 (Pacifitel) | |
| French Anguilles | All Products | 0-800-990-011 or 800-771-2884 | |
| French Guiana | All Products | 0-800-990-011 or 800-771-2884 | |
| Paraguay | All Products | 54 11 4778 8228 | |
| Peru | All Products | 0-800-10111 | |
| Uruguay | All Products | 54 11 4778 8228 | |
| Venezuela | All Products | 0-800-47468368 | |
| New Zealand | All Products | 0800 443 194 | 0800664747 or +61 2 9022 9210 |
| Singapore | All Products | 800 1300 949 | 1-800-272-4333 (toll free) |
| All EMEA numbers route to +44 208 334 5844 - Richmond England Office closes Friday March 23, 2007 - Moving to Bracknell office | |||
| Belgium & Luxenbourg | All Products | +44 800 834 7700 | +32 78 250 144 |
| France | All Products | (0) 800 505 100 | 0825 00 41 23 |
| Italy | All Products | (0) 800-787-156 | +39.02.9212.2778 |
| Germany | All Products | 49 69 67734 177 | 01805 25 25 26 |
| Germany | All Products | 0800 277 38 23 | 01805 25 25 26 |
| Netherlands | All Products | +44 800 834 7700 | 0900 - 11 50 000 select option 3 |
| Nordic | All Products | +45 8030 7676 | |
| Finland | All Products | 358 203 20300 | |
| Norway | All Products | 47 800 30 388 | |
| Sweden | All Products | 46 771 30 30 30 | |
| Spain | All Products | +44 (0) 800 8347700 | +34 902012959 |
| Spain | All Products | +44 (0) 208 334 5844 | +34 902012959 |
| United Kingdom | All Products | +44 (0) 800 8347700 | +0870 842 2330 |
| United Kingdom | All Products | +44 (0) 208 334 5844 | +0870 842 2330 |