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HP is announcing the product obsolescence for HP Software Configuration Value Pack (CVP) 3.1. In August 2008, CVP 3.1 customers with an active support contract will be sent a letter or electronic notification providing the most up-to-date CVP 3.1 end of sale/end-of-support information as follows:
- CVP 3.1 customers can buy additional licenses until June 30, 2008; after September 1, 2008, the affected product numbers will be off the HP Corporate Price List and no longer orderable.
- CVP 3.1 Product Support with HP will end at Support Contract expiration date for each customer.
The HP contract with blue elephant systems for Configuration Value Pack 3.1 will be terminated on September 1, 2008. HP customers will continue to contact HP for their support for CVP 3.1 until their Support Contract expires. After contract expiration, blue elephant systems (bes) will offer support based on similar terms and conditions that the customers have in their existing support contract.
Optionally, customers can migrate their licenses and support to bes branded software (MIDAS Configurator) and use direct support from bes at any convenient time between September 1, 2008 and their Support Contract expiration date.
Prior to the expiration of the HP Support Contract, customers must migrate their licenses and their current Support Contract to bes.
For more details on bes support contact www.blue-elephant-systems.com/CVP-Migration
Support calls may be logged at support@blue-elephant-systems.com
After September 1, 2008, requests for license keys and support renewals should be made directly to support@blue-elephant-systems.com.
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| Date |
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Details |
| Mid August, 2008 | Product Discontinuance Customer notification |
| September 01, 2008 | End of Sale |
| Customer Support Contract Expiration date | End of Support |
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Program documentation |
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Printable version
HP Passport
Active contract
Premium contract