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HP Asset Management System

 
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Program overview
Hewlett-Packard (HP) is announcing the discontinuance of HP Asset Management System (HP Inventory Mgt System 5.5 & HP Asset Expert Software 4.0 - formerly OpsWare Asset Management System, Asset Tracking Edition, Tangram Asset Insight products). HP is committed to providing the highest level of customer care to you while you determine your future strategy for your Asset Management System products, and will provide support as indicated by the dates listed below.

All HP Inventory Mgt System 5.5 and/or HP Asset Expert Software 4.0 customers with active support contracts are eligible to participate in a promotion offer for HP Discovery and Dependency Mapping Inventory (DDMI) 7.5 and Asset Manager 5.10 for a limited time period.

Key program dates
Date Details
Mar 01, 2009Support customer notification
May 01, 2009End of Sale (no longer orderable or available for purchase)
Aug 31, 2010Current Product Support Ends
Aug 31, 2012Self-Help Support Ends

Program documentation
» Customer letter (.PDF)*
» Customer FAQ (.PDF)*

This product version obsolescence is covered by version 4.2 of the HP OpenView Supported Version policy. (Definitions of terms) are documented in the HP OpenView product version obsolescence guidelines. Requires HP Passport account to access.

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