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HP GlancePlus, Performance Agent, GlancePlus Pak 4.6 software

 
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Program overview

Hewlett-Packard (HP) is announcing the discontinuance of GlancePlus 4.6, Performance Agent 4.6 and GlancePlusPak 4.6 products. HP is committed to providing the highest level of customer care to you while you determine your future strategy for your GlancePlus / Performance Agent products, and will provide support as indicated by the dates listed below.

All GlancePlus 4.6, Performance Agent 4.6 and GlancePlus Pak 4.6 customers with active support contracts are eligible to upgrade to GlancePlus 4.7, Performance Agent 4.7 and GlancePlus Pak 4.7.

Key program dates

Date   Details
May 01, 2009  Support customer notification
Jul 01, 2009  End of sale (no longer orderable or available for purchase)
Oct 31, 2009  Current product support ends
Oct 31, 2011  Self-help support ends

Program documentation

» Customer letter (.PDF)*
» Customer FAQ (.PDF)*

This product version obsolescence is covered by version 4.2 of the HP OpenView Supported Version policy. (Definitions of terms) are documented in the HP OpenView product version obsolescence guidelines. Requires HP Passport account to access.


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