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Hewlett-Packard (HP) is announcing version discontinuance of HP OpenView Internet Usage Manager (IUM) versions 4.0 and 4.1.
HP is committed to providing the highest level of customer care to you while you determine your future strategy for your IUM products, and will provide support as indicated by the dates listed below.
While the IUM 4.0 and 4.1 versions may continue to meet your immediate needs, HP recommends that all customers upgrade to IUM 4.5, the most current release at the time of this announcement.
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| Date | | Details |
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| May 16, 2005 | Support customer notification |
| Aug 31, 2005 | End of Sale IUM 4.0 (no longer orderable or available for purchase) |
| Feb 28, 2006 | End of Sale IUM 4.1 (no longer orderable or available for purchase) |
| July 31, 2008 | Full Support Ends for IUM 4.0 |
| Feb 28, 2009 | Full Support Ends for IUM 4.1 |
| Aug 1, 2008 | Self-Help Support Begins for IUM 4.0 |
| Mar 1, 2009 | Self-Help Support Begins for IUM 4.1 |
| July 31, 2009 | Self-Help Support Ends for IUM 4.0 |
| Feb 28, 2010 | Self-Help Support Ends for IUM 4.1 |
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Program documentation |
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» Customer letter (.PDF)*
This product version obsolescence is covered by version 2.0 of the support & obsolescence policy. Definitions of terms are documented in the HP OpenView product version obsolescence
guidelines. 
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* Requires Adobe Acrobat Reader.
To download the latest version, please go to the Adobe website. |
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