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HP Operations Agent 8.6x, Performance Agent 5.0x, GlancePlus 5.0x & GlancePlus Pak 5.0x software

 
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Program overview
Hewlett-Packard (HP) is announcing the version discontinuance of the following products.
  • HP Operations Agent 8.6x
  • HP Performance Agent 5.0x
  • HP GlancePlus 5.0x
  • HP GlancePlus Pak 5.0x
All customers with an active support contract for the above products are entitled to upgrade to version 11.0x of the corresponding products. The new versions of these products are now combined into a single installable product - HP Operations Agent 11.0x. HP is committed to providing the highest level of customer care to you while you determine your future strategy for the above products, and will provide support as indicated by the dates listed below.

Key program dates
Date Details
Nov 01, 2011 Support customer notification
Jan 01, 2012 End of sale (no longer orderable or available for purchase)
Aug 31, 2013 End of current product support
Aug 31, 2015 End of self-help support

Program documentation
» Customer letter (.PDF)*
» Customer FAQ (.PDF)*

This product version obsolescence is covered by version 4.3 of the HP Software Supported Version policy. (Definitions of terms) are documented in the HP Software product version obsolescence guidelines. Requires HP Passport account to access.


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