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HP Configuration Management (CM) software 4.2, 4.2i & 5.0

 
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Program overview
Hewlett-Packard (HP) is announcing the discontinuance of HP Configuration Management (also known as Radia or Client Automation) 4.2, 4.2i & 5.0 version products. All Configuration Management customers with an active support contract are entitled to upgrade to HP Client Automation Enterprise (new name for Configuration Management) version 7.50. HP is committed to providing the highest level of customer care to you while you determine your future strategy for your Configuration Management products, and will provide support as indicated by the dates listed below.

Key program dates
Date Details
Jul 01, 2009Support customer notification
Nov 01, 2009End of Sale (no longer orderable or available for purchase)
Apr 30, 2011End of Current Product Support
Apr 30, 2013End of Self-Help Support

Program documentation
» Customer letter (.PDF)*
» Customer FAQ (.PDF)*

This product version obsolescence is covered by version 4.2 of the HP OpenView Supported Version policy. (Definitions of terms) are documented in the HP OpenView product version obsolescence guidelines. Requires HP Passport account to access.


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