HP.com Home Products and Services Support and Drivers Solutions How to Buy
» Contact HP
HP.com home
 Software  >   Management Software  >   Support  >   Obsolescence & Migrations

HP Route Analytics Management software (RAMS) 5.5x & 8.0x

 
» 

Software Support Online
Access legend:
Requires HP Passport account to access. HP Passport
Requires an active contract to access. Active contract
More info on access
 
Content starts here
Content starts here

Program overview
Hewlett-Packard (HP) is announcing the version discontinuance of HP Route Analytics Management Software (RAMS) 5.5x & 8.0x products. All RAMS customers with an active support contract are entitled to upgrade to RAMS 9.0x. HP is committed to providing the highest level of customer care to you while you determine your future strategy for your RAMS products, and will provide support as indicated by the dates listed below.

Key program dates
Date Details
May 01, 2010 Support customer notification
Jul 01, 2010 End of sale (no longer orderable or available for purchase)
Dec 31, 2011 End of current product support for RAMS 8.0x (aligned with NNMi 8.0x end of current product support)
Dec 31, 2012 End of current product support for RAMS 5.5x (aligned with NNM 7.5x end of current product support)
Dec 31, 2013 End of self-help support for RAMS 8.0x (aligned with NNMi 8.0x end of self-help support)
Dec 31, 2014 End of self-help support for RAMS 5.5x (aligned with NNM 7.5x end of self-help support)

Program documentation
» Customer letter (.PDF)*
» Customer FAQ (.PDF)*

This product version obsolescence is covered by version 4.3 of the HP Software Supported Version policy. (Definitions of terms) are documented in the HP Software product version obsolescence guidelines. Requires HP Passport account to access.


* Requires Adobe Acrobat Reader.
To download the latest version, please go to the Adobe website.
Printable version
Privacy statement Using this site means you accept its terms
© 2013 Hewlett-Packard Development Company, L.P.