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Obsolescence/Migration Notification - Via E-mail Only (Feb 2010)
February 8, 2010: As part of the introduction of My Updates, our new update delivery and download portal , we have streamlined our product update, obsolescence and migration notification through HP Alerts. From February 2010 onwards, HP Software and Solutions will no longer send obsolescence/migration letters by post. All Obsolescence/Migration announcements will be sent out via e-mail through the HP Alert system.
Benefits of the new alert system- Consolidation: Receive a single e-mail that consolidates all updates, obsolescence and migration information
- Flexibility: Receive these alerts via e-mail or RSS feeds.
- Faster: Notified quicker than postal mail.
- Efficient: In the past only the contact person listed on the support contract received the postal mail announcing the obsolescence of a product. Now, any number of people in your organization can get updates regarding these announcements. It also enables you to forward obsolescence/migration related information to other departments or end users at your location.
An email was sent to all contacts listed on the support contract after adding them to the HP Alerts system. If you were listed as a contact on the support contract, you will continue to receive obsolescence/migration information regarding the products you own via the HP Alerts system. Other members in your organization can subscribe to these alerts by creating a new profile at the HP Alert system or update their profile information if they already have one created. Please encourage other members in your organization to subscribe to these alerts to keep them up to date on the latest obsolescence/migration information.
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