A new Flash demo showing Software Support Online's self-solve capabilities is now available.
The demo, available on Software Support Online, shows the capabilities of HP OpenView?s self-solve knowledge search. The knowledge base contains over 65,000 technical knowledge documents and is powered with a robust search engine enabling customers to solve issues quickly and efficiently.
The demo also describes the capabilities of Software Support Online's Case Manager, an online tool that allows customers to submit and track support cases online.