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To see news from another year, please visit our news archives. |
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HP OpenView Radia discussion areas added to ITRC forums!
October 2004
New to the ITRC Forums are categories specifically for HP OpenView Radia Software Management Tools discussions.
The new Radia discussion areas added to the ITRC Forums offer online peer-peer support for HP customers. The creation of the new Radia categories coincides with the announcement that HP acquired the Radia line of software management tools. The ITRC Forums are now a valuable tool for IT professionals supporting new and existing Radia environments.
The new Radia categories are found in the Management Software and System Tools area. This is a great opportunity for OpenView and Radia software professionals to develop an online community in an HP managed environment. Members can exchange best practices, knowledge, and experiences relating specifically to OpenView using Radia tools. Discussions areas are centered on applications management, patch and server management, debugging, security, and performance related issues. HP Experts have been trained to help moderate the following new discussion categories:
» HP OpenView Radia Infrastructure
» HP OpenView Radia Management Applications
» HP OpenView Radia Patch Management
» HP OpenView Radia Publishing & Packaging
» HP OpenView Radia Server Management
» Join the HP Radia online community today!
For more information on HP OpenView Radia products and solutions, visit: http://www.managementsoftware.hp.com/solutions
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New! HP OpenView product / service overview
September 2004
Have you ever wondered which support services are available for HP OpenView products? A comprehensive overview is available for you now!
We are pleased to announce the availability of an overview of all HP OpenView products and available HP OpenView support services. With this overview you can see by which services each product is covered. You can also see if the first year of a specific service is bundled with the purchase of a product's license(s) and which service needs to be purchased separately. Check out the HP OpenView Product Service Overview webpage now!
Note that geographical limitations may apply. For the HP OpenView Premier Service and the HP OpenView enhancements to the HP Proactive 24 Service and the HP Critical Service, check for regional coverage by clicking on the service name in the heading of the Product Service Overview table. |
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4 and 5 Yr HP CarePacks for HP OpenView are now available!
September 2004
We've listened to your requests for longer term support packages and have made changes to meet your needs!
The Software Services upfront HP Care Pack portfolio has now been expanded to include 4 and 5-year support packages when you purchase a new software license. These new support packages apply to upfront flexible HP Care Pack service levels where we currently offer 3-year terms. Some exceptions may apply. For information, contact your local sales representative or sales office |
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Recent improvements to Software discovery
September 2004
The Software Discovery product team has enhanced the software tool based on feedback received, resulting in the following improvements that are available in the updated release:
- Additional information is now available in the summary tables of the reports.
- Defect fixed: In some cases, products that had different component versions were being displayed incorrectly in the reports.
There is a new software package now available from the download site. Once you have downloaded the new package, you can reinstall it onto any system where you have Software Discovery installed. In order to perform the upgrade on a system with an existing installation (previous version) of Software Discovery, you will need to uninstall Software Discovery before installing the new version.
The download site for the updated Software Discovery package is: http://support.openview.hp.com/swdiscovery.jsp |
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