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Do you use 'Remember Me' on HP Passport?
October 2005
As we are incorporating more services for you via our web sites, we need to increase security to protect your data. To that end we will be changing the 'remember me' functionality on HP Passport (HPP). Starting Oct 11th, the 'remember me' function will remember only your User ID not your password.
Impact
'Remember Me' users will be presented with the sign-in screen that requests their password. If you don't remember your password, you will need to request a new one. The link to the new password is sent via email. Hence, if you don't have a valid email address in your profile, you will not receive your password information.
For more information on password recovery read full story.
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New - Radia product alert notification process
October 2005
A new product selection named ?Radia Product Alerts? has been added to the Patch e-mail notification menu on Software Support Online . In order to receive important Radia product alert information please be sure to add the Radia Product Alert selection after registering at the patch notification referenced in the patch section below. This registration allows you to receive alert information in addition to routine product patch availability notifications.
For registered users, to add Radia Product Alerts at http://www.hp.com/managementsoftware/emailReg
Select register for patch email notifications
If required, sign in with your HP Passport login
From the Product pulldown Select "Radia Product Alerts"
From the Version pulldown Select "All versions"
From the Operating systems Select "All operating systems"
Select Register button
It is important that you subscribe to "Radia Product Alerts" as this has replaced the existing Radia alert notification and will be the mechanism used to keep you informed regarding critical Radia information.
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Now available - Self Solve search for 4.1 Radia product manuals
October 2005
You can now search for Radia product manuals using the self-solve knowledge search on Software Support Online! In the advanced search, select the checkbox for 'manuals' and leave the default of 'all versions'. The manuals can also be found by product category. The content can be searched by opening the document.
Please note this search is currently available for 4.1 only and any future product versions. For older versions, please go to the following link under product 'Radia': http://ovweb.external.hp.com/lpe/doc_serv/.
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HP OpenView Route Analytics Management System (RAMS) 3.0 version obsolescence announcement
October 2005
HP is announcing the discontinuance of HP OpenView Route Analytics Management System (RAMS) 3.0. In September 2005, customers with an active support contract were sent a letter or electronic notification providing the most up-to-date RAMS 3.0 end of sale/end-of-support information as follows:
- RAMS 3.0 customers can buy additional licenses until December 31, 2005; after that time, the affected product numbers will no longer be orderable.
- Current Product Support will end December 31, 2006.
- Self-Help Support (Knowledge-base) will end December 31, 2008.
All customers with valid RAMS 3.0 support contracts have upgrade coverage that provides for a replacement of their existing licenses with the most recent version.
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HP OpenView Smart Plug-ins for Nokia Activ Server and 724 MIG obsolescence announcement
October 2005
HP announced on October 1, 2005, the product discontinuance of HP OpenView Smart Plug-in for Nokia Activ Server (Nokia SPI) and HP OpenView Smart Plug-in for 724 MIG (724 SPI). Customers with an active support contract were sent a letter or electronic notification providing the most up-to-date Nokia and 724 SPI end of sale/end-of-support information as follows:
- Nokia and 724 SPI customers can buy additional licenses until November 1, 2005; after that time, the affected product numbers will no longer be orderable.
- Current Product Support will end October 31, 2006.
- Self-Help Support (Knowledge-base) will end October 31, 2008.
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» Program information |
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HP OpenView Smart Plug-in for Data Network Devices obsolescence announcement
October 2005
HP is announcing that it is replacing its HP OpenView Smart Plug-in for Data Network Devices (DND SPI) product by offering similar functionality within the HP OpenView Network Node Manager Advanced Edition (NNM AE) version 7.5. Customers with an active support contract will be sent a letter or electronic notification on October 15th, providing the most up-to-date DND SPI end of sale/end-of-support information as follows:
- DND SPI customers can buy additional licenses until November 1, 2005; after that time, the affected product numbers will no longer be orderable.
- Current Product Support will end December 31, 2007.
- Self-Help Support (Knowledge-base) will end December 31, 2009.
While the DND SPI may continue to meet your immediate needs, HP recommends that all customers migrate to NNM AE 7.5. Please refer to the for DND SPI migration white paper available from this obsolescence program's web page for technical information and requirements on how to migrate from the DND SPI to an NNM AE based solution.
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» Program information and whitepaper |
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HP OpenView Transaction Analyzer 2.1 (Japan only)
October 2005
HP is announcing the discontinuance of HP OpenView Transaction Analyzer (OVTA) 2.1 for customers in Japan. In the beginning of October 2005, customers with an active support contract were sent a letter or electronic notification providing the most up-to-date OVTA 2.1 end of sale/end-of-support information as follows:
- OVTA 2.1 customers can buy additional licenses until Februay1, 2006; after that time, the affected product numbers will no longer be orderable.
- Current Product Support will end January 31, 2007.
- Self-Help Support (Knowledge-base) will end January 31, 2009.
All customers with valid OVTA 2.1 support contracts have upgrade coverage that provides for a replacement of their existing licenses with the most recent version.
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