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» Secure your Quality Center
» PPM: Reminder - End of Support for PPM 6.0 is August 31, 2009
» Introducing VILT - The value of training without the travel
» Customer Webinar: Agile Case Study - August 11, 2009
» New Release of HP Change Impact Testing (CIT) 2.5
» HP Quality Center 9.2 End-of-Support
» Silverlight Add-in for HP QuickTest Professional Available Now
» New Operating System Version Support for QuickTest
   Professional 10.00
» Attention CMS customers
» Are you a SD4.5 customer?

Product News Information


Product News Alerts

Secure your Quality Center


November 17, 2009: Have you ever had questions about securing your passwords in QualityCenter? Did you know we have documentation to help you with this process? If you want to learn more on how to enhance your Quality Center security please refer to the following Technical documents in the knowledge base. Note a valid SAID is required to access the technical documents.

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PPM: Reminder - End of Support for PPM 6.0 is August 31, 2009


September 18, 2009: In September 2008, Hewlett-Packard (HP) announced the end of support dates for HP Project and Portfolio Management (PPM) Center 6.0x products. HP is committed to providing the highest level of customer care to you while you determine your future strategy for your HP PPM products, and will provide support as indicated by the dates listed below.

Key program dates:

Date Details
Sept 01, 2008Extended End of Support Customer Notification
Sept 01, 2008End of Sale (no longer orderable or available for purchase)
Aug 31, 2009End of Current Product Support for PPM 6.0xt
Aug 31, 2011End of Self-Help Support for PPM 6.0x

We strongly recommend that customers upgrade to the latest supported version of HP Project and Portfolio Management Center. Should you need assistance with your upgrade, services are available from HP Software Professional Services to assist your implementation needs. More information about services can be found at: https://h10078.www1.hp.com/cda/hpms/display/main/hpms_content.jsp?zn=bto&cp=1-23^42087_4000_100__

Customers may also consider migrating, upgrading, and running your PPM assets via HP Software-as-a-Service (SaaS) to make the most out of your operational expense and lower your total cost of ownership. Please visit https://saas.hp.com for more information.

More detailed information on the PPM 6.0 obsolescence program is available at: http://support.openview.hp.com/encore/ppmc60x_70x.jsp. For any further questions, please contact your regional Software Services representative or your Partner Account Manager.

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Introducing VILT - The value of training without the travel


September 2, 2009: In today’s tough economic climate, commitments to training can suffer as budgets come under strain. With this in mind, the HP Software Education team has recently launched Virtual Instructor Led Training (VILT).

VILT are live online sessions hosted by HP Certified Instructors and deliver the same level of content that students would enjoy in the classroom, including the ability to perform lab exercises. This training delivery option bypasses the need for students to travel as they can learn from a home or office, enabling more people to be trained for less.

Please visit the VILT website to learn more or register for your class.

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Customer Webinar: Agile Case Study - August 11, 2009


Invite your customers to attend a free webinar highlighting an Agile Case Study: How HP R&D and HP QA deliver superior releases on August 11, 2009 at 10:00am PDT for 1 hour. Registration link: http://w.on24.com/r.htm?e=155587&s=1&k=21B521E383E0D179D0834A0599AC7DCC&partnerref=HP811

HP R&D and QA have been successfully using HP Quality Center for release management, iteration management and quality assurance in an agile development environment. Learn how they:
  • Manage releases starting from business requirements elicitation to "Super Design"
  • Manage cycles and iterations, including functional backlogs that reflect priority and estimation risk
  • Manage defects across iterations
  • Tie testing results and defects back to requirements coverage analysis
Attendees will receive a copy of our new white paper, Managing agile projects with HP Quality Center.

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New Release of HP Change Impact Testing (CIT) 2.5


A new release of HP Change Impact Testing (CIT) 2.5 will be available effective August 1, 2009. The software is available for download on Software Update Manager (SUM).

HP CIT 2.5 complements HP Quality Center for SAP applications and provides new functionality:
  • Supports HP QC 10.0 - easy installation as an extension of HP Quality Center 10.0
  • Runs on top of WebSphere and WebLogic application servers, in addition to JBoss
  • Supports SAP Support Packs (large transports) - expands our market beyond current focus on production changes and small maintenance projects and enables CIT to be used for large SAP upgrade projects
  • Supports SAP ECC 6.0
  • Improved error messages to facilitate troubleshooting installation issues
  • Expanded documentation with best practices
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HP Quality Center 9.2 End-of-Support


HP has announced end-of-support for HP Quality Center 9.2.

Key dates:

Date Program Activity
Jan 01, 2010End of Sale (off CPL)
Jan 31, 2011End of Support
Jan 31, 2013End of Self-Help Support

We strongly recommend that customers migrate to the latest supported version of HP Quality Center, 10.0. HP Quality Center QuickStarts and HP Quality Center 10.0 migration services are available from HP Software Professional Services to assist with the migration. More information about services can be found at: https://h10078.www1.hp.com/cda/hpms/display/main/hpms_content.jsp?zn=bto&cp=1-23^40815_4000_100.

Customers may also consider migrating, upgrading, and running your Quality assets via HP Software-as-a-Service (SaaS) to make the most out of your operational expense and lower your total cost of ownership. Please visit https://saas.hp.com for more information.

All customers with valid QC 9.2 support contracts have upgrade coverage that provides for a replacement of their existing licenses with the most recent version. For a description of the support policy, please visit: www.hp.com/go/hpsoftwaresupport/support-lifecycle.

More detailed information on the QC 9.2 obsolescence program is available at: http://support.openview.hp.com/encore/quality_center9.2.jsp. For any further questions, please contact your regional Software Services representative or your Partner Account Manager.

For more information about this article, please contact: tracy.dedore@hp.com

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Silverlight Add-in for HP QuickTest Professional Available Now


On June 1, 2009, HP released an Add-in patch to support Silverlight 2.0 with HP QuickTest Professional 10.0. The Silverlight Add-in does not officially support Silverlight 3.0 Beta, though it is expected that some of the functionality supported for Silverlight 2.0 will also work in Silverlight 3.0 Beta. The patch installs the QTP Silverlight Add-in, which enables you to learn Silverlight test objects and run steps on Silverlight controls. For more information, see the Silverlight Add-in Help files installed with the patch.

The patch, QTPNET_00018 is available for download from HP SSO:
http://support.openview.hp.com/selfsolve/document/KM742931?searchIdentifier=16a3ba4f%3a1220cafa517%3a-20fd&resultType=document&documentURL=KM742931&resultsURL=%2fselfsolve%2fpatches&allowReturn=true

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New Operating System Version Support for QuickTest Professional 10.00


QuickTest Professional 10.00 was certified June 1st, with the following operating systems:
  • Windows Vista 32-Bit Edition - Service Pack 2
  • Windows Vista 64-Bit Edition - Service Pack 2
  • Windows Server 2008 32-Bit Edition - Service Pack 2
  • Windows Server 2008 64-Bit Edition - Service Pack 2
For more information regarding this release please refer to HP QuickTest Professional 10.00 Product Availability Matrix. Additional product information can be found on the HP QuickTest Professional software Systems Requirements page.

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Attention CMS customers


Many of our support processes are changing to better meet your needs. Find out more about new tools, processes at: http://support.openview.hp.com/pdf/cms_email.pdf

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Are you a SD4.5 customer?


As you may know, the announced End of Support date for Service Desk 4.5 is December 31, 2009. Many customers are already realizing the benefits of Service Manager as a result of requesting the no additional charge license migration.

With December 31 approaching, HP would like to offer an option to extend support to those customers who could benefit from additional time in their transition to Service Manager. Please find additional details and a request form for the Service Manager license migration here.

For every customer who would benefit from additional time to plan and initiate the migration to Service Manager, HP offers the opportunity to receive support for Severity Level One issues during 2010. In addition, the End of Sale date has been extended to December 31, 2009 so that additional Service Desk licenses may be purchased for the remainder of this calendar year. Read more (.PDF)*.

Date Details
Dec 31, 2009End of Sale
Dec 31, 2009Current Product Support ends
Jan 01, 2010 to
Dec 31, 2010
Option to extend Severity Level 1 support
Dec 31, 2012Self-Help Support Ends

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