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HP service management experts provide customers with skills and knowledge for the successful implementation of HP Software Configuration Management products.
Service description
HP is committed to total customer satisfaction by offering a wide range of software specialized services. HP's Services team has in-depth knowledge and real-world expertise in implementing software change and configuration management solutions in multi-platform, multi-system enterprise IT environments.
Our commitment to customer satisfaction is achieved by ensuring knowledge transfer and guaranteeing customer self-sufficiency within reasonable engagement duration. HP Tech Installation and Startup services offer complete turn-key implementation and operational software startup services.
In order to ensure the highest quality implementation of your HP Software CM infrastructure and a smooth transition into live operations, a formal project to carry out the implementation is essential. This will ensure the best return on your investment and the full buy-in from the various project stakeholders.
HP Software Configuration Management Implementation Service includes both technical and structured methodology assistance to implement an HP Software CM based solution and secures a successful implementation that meets the business goals and objectives, such as reduced costs, improved service or technology change for business enablement.
The HP Software Configuration Management Implementation Service quality and reliability are due to the use of skill resources (both technical and project management), suitable and appropriate knowledge transfer, based on accepted industry best-practice (Prince2, RUP, ITIL).
Service benefit
When deploying your HP Software Configuration Management based solution with HP Software Configuration Management Implementation Service you benefit from:
- A solution scope and project assessment in agreement with your requirements and expectations
- An effective implementation of your business goals and day-to-day IT activities
- An efficient deployment project managed in intelligence with your solution defined scope
- On-site transfer of knowledge and best practices concerning HP Software Configuration Management based solution
- Direct access to HP experts, saving you time and research
The deployment of the HP Software Configuration Management solution is optimized when coupled with HP Software Configuration Management technical classes available via HP Education to secure customer's staff long term knowledge.
Key service deliverables
The implementation method used by HP Software Configuration Management Implementation Service is organized into a number of phases, depending upon the size of the project and client preferences. The largest implementations will nearly always have four phases, and may introduce iterations into a phase where the phase is split into two or more iterations. Alternatively, in a smaller implementation there may only be one or two phases. Here are described an overview of the four phases, but should your requirements determine that fewer phases are needed, your HP Software Services project manager will advise you on how the phases should best be combined.
Additional information
» HP Software Configuration Management implementation service statement of work
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Printable version
HP Passport
Active contract
Premium contract