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Partners in the following regions have joined the Services Integrator (SVI) program :
Lists are sorted by country first, then by partner name. Sometimes product names change. The list below shows the current name of a product. However, partners might also support a product that was known by the previous name. Currently the following name changes apply:
- Operations for UNIX, previously named VantagePoint Operations and IT/Operations
- Operations for Windows, previously called VantagePoint Windows
- Performance Agent, previously named MeasureWare
- Performance Manager, previously named PerfView
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| SVI partners in Asia Pacific |
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Automated Systems Ltd
Dominic H.S. Shih
15/F, Topsail Plaza, 11 On Sum Street
Shatin, Hong Kong
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Phone: 85-2-2608-6002
URL:
http://www.asl.com.hk
Products: Data Protector, Network Node Manager
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First DataCorp
Vangie B. Pineda
3/F Citibank Center, 8741 Paseo
de Roxas
Makati, Philippines
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Phone: 63-2-893-6657
URL:
http://www.first-datacorp.com
Products: Data Protector, Network Node Manager, Operations for UNIX
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HPD Systems SDN BHD
Loo Man Shong
Patimas Tech Center,Tech Park
Malaysia, Bukit Jalil
57000
Kuala Lumpur, Malaysia
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Phone: 60-3-8994-1818
URL:
http://www.patimas.com/hpd/
Products: Data Protector, Network Node Manager, Operations for UNIX, Service Desk
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OpenVision
Sutthichai Preamsiriniran - Managing Director
2186/200, 1st Floor, Baan SukhoThai Building 6
Soi Ram Villa, Ramkamheang Road, Hua Mark
Bangkapi, Bangkok 10240, Thailand
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Tel: 0-2736-3901-2
Fax: 0-2736-3903
Products: Operations for UNIX, Network Node Manager
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TUSC
Andrew Parsons
366 Doncaster Road
Doncaster 3108
Australia
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Phone: 61-3-9840 2222
URL:
http://www.enterprise-ms.com.au
Products: Service Desk
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YeJi Information Technology
Seong-Han Kim
#1014, Woolim E-Biz Center B/D 170-5 Guro3-Dong Guro-Gu
152-847
Seoul, Korea
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Phone: 82-2-2108-1144
URL:
http://www.yejitech.co.kr
Products: Data Protector, Network Node Manager, Operations for UNIX, Performance Manager, Reporter
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| SVI partners in Europe, Middle-East and Africa |
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Austria
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ncc consulting GmbH
Melhelm El-Achkar
Wienerbergstrasse 11/12a
A-1100 Wien
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Phone: +49-89-1890436-0
URL:
www.ncc-solutions.com
Products: Internet Services, Network Node Manager, Operations for UNIX, Operations for Windows, Reporter, Service Desk /Service Manager
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SEQIS Software Engineering GmbH
Alexander Weichselberger
Marktplatz 3
2380 Perchtoldsdorf
Austria
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Phone: +43 6 648 37 87 10
URL:
http://www.SEQIS.com
Products: HP Functional Testing (QTP and WR), HP LoadRunner, HP BAC, HP Sidescope
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Belgium
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Fujitsu Siemens Computers
IT Product Services
Wouter Wyns
Marie Curie Square 20
B-1070 Brussels
Belgium
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Phone: +32 2 5366625
Products: Network Node Manager, Operations for Windows, ServiceDesk
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Simac nv
Joel Thys
Zone Guldendelle
Arthur De Coninckstraat 5
B-3070 Kortenberg
Belgium
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Phone: +32(0)2 755 15 11
URL:
http://www.simac.be
Products: Network Node Manager, Performance Insight
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Denmark |
Rubik Solutions A/S
Sankt Gertrud Stræde 5
1129 København K
Denmark
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Phone: +45 70226256
Fax: +45 70226257
URL:
http://www.rubiksolutions.com
Products: ServiceCenter and AssetCenter
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Finland |
Rubik Solutions OY
Myyrmäentie 2B
01600 Vantaa
Finland
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Phone: +358 400513009
Fax: +358 98537300
URL:
http://www.rubiksolutions.com
Product: ServiceCenter and AssetCenter
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France |
AXEL -IT
Frederic Jal
Immeuble Le Sirius
124, rue de Verdun
92800 Puteaux
France
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Phone: +33(1) 71 11 36 15
URL:
http://www.www.axelit.fr
Products: Network Node Manager, Business Availability Center, Service Management Center, Change and Configuration Center, Operation Center, UCMDB
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Devoteam
Olivier de Blauwe
86, rue Anatole-France
92300 Levallois-Perret
France
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Phone: +33 (0)1 41 49 41 81
URL:
http://www.devoteam.fr
Products: Network Node Manager, OVO, HP Software Configuration Management, Service Desk
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Groupe Neurones
IM DEODIS: Emmanuel Talpin
NEURONES IT: Anis Youssefi
171 avenue Georges Clemenceau
92024 Nanterre Cedex
France
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Phone: +33 1 41 37 41 37
Phone: +33(0)1 41 37 70 00
URL:
http://www.neurones.net
Products: LoadRunner, Network Node Manage operations, Service Manager, Connect-IT, UCMDB, Asset Center, Service Center
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Matrics communications
Dominique Jeannerod
16, avenue de L''Europe
31520 Ramonville Saint Agne
France
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Phone: +33 (0)6 98 77 87 63
URL:
http://www.matrics.fr
Products: Network Node Manager, Operations for Windows, Internet Services
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MIBS
Fabrice Blain
12 rue Le Corbusier
BP 80215
94518 Rungis Cedex
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Phone: 33 1 56 70 77 48
URL:
http://www.mibs-is.fr
Products: NNMi, OMw, Sitescope, Data Protector, Business Availability Center
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SYNOPSE
Pierre Merea
1, Rue de terre neuve
91947 Les Ulis
France
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Phone: +33 (0) 1 69 35 30 72
URL:
http://www.synopse.fr
Products: Network Node Manager, Operations for UNIX, Service Desk
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Germany |
INSOTEC Software & Consulting GmbH
Heinz-Georg Kunz
Scheuermühlenstr. 65
51147 Köln
Germany
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Phone: +49-2203-97721-0
URL:
http://www.insotec.de
Products: Service Desk/Service Manager
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ITC GmbH
Martin Barbian
Bad Meinberger Strasse 1
32760 Detmold
Germany
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Phone: +49 5231-954500
URL:
http://www.itc-germany.com
Products: Internet Services, Network Node Manager, Operations for UNIX, Operations for Windows, Performance Insight, Performance Manager, Service Desk/Service Manager, Service Navigator, Smart Plug-ins (SPIs)
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IT unlimited AG
Michael Sieber
Otto-Lilienthal-Strasse 36
71034 Böblingen
Germany
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Phone: +49-7031-714730
URL:
http://www.itunlimited.de
Products: Network Node Manager, Operations, Performance Insight, Internet Services, Service Desk/Service Manager, Performance Manager, Smart Plug-Ins (SPIs)
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ncc consulting GmbH
Melhem El-Achkar
Tegernseer Landstrasse 140
D-81539 München
Germany
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Telefon: +49-89-1890436-0
URL:
http://www.ncc-solutions.com
Products: Internet Services, Network Node Manager, Operations for UNIX, Operations for Windows, Reporter, Service Desk /Service Manager
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NetAge Solutions GmbH
Erwin Buga
NetAge Solutions GmbH
Neumarkter Straße 22
81673 München
Germany
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Phone: +49-89-666584-0
URL:
http://www.netage.de
Products: Internet Services, Network Node Manager, Operations for UNIX, Operations for Windows, Performance Insight, Performance Manager
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SYSback AG
Volkmar Nossenheim
Theresienstieg 11
22085 Hamburg
Germany
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Phone: +49-40-809033-622
URL:
http://www.sysback.de
Products: Service Center, Asset Center, Service Manager
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Hungary |
Alphanet Computing ltd.
Miklos Hajdu
Monostori 34
H-1031 Budapest
Hungary
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Phone: +36 204 797 935
URL:
http://www.alphanet.hu
Products: Business Service Management, IT Service Management
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IQSYS
Benedek Tóth
Kinizsi u. 22
H-1092 Budapest
Hungary
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Tel: +36 70 453 1841
URL:
http://www.iqsys.hu/
Products: Performance Validation, Quality Assurance
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KFKI Rendszerintegrációs Zrt. (formerly ICON)
Zoltán Szarvasy
Hun utca 2.
H-1135 Budapest
Hungary
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Tel: +36 1 452 1250
URL:
http://www.kfkizrt.hu
Products: Business Service Management, IT Service Management
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Netherlands |
Arcade ICT B.V.
Mr. Gerard Brinkman
De Bouw 87
NL-3991 SZ Houten
Netherlands
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Tel: +31 348 576611
Products: Network Node Manager, Operations for UNIX, Operations for Windows, Route Analytics Management System, Internet Services, Transaction Analyzer
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Rubik Solutions Group
Wim Jonkers
Keesomstraat 30
EDE 6716AB
Netherlands
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Phone: +31 651231922
Fax: +31 35-582 3800
URL:
http://www.westscope.com
Products: Network Node Manager, Operations for Unix, Operations for Windows, Service Desk
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WestScope B.V.
Ben Corten
Oud Loosdrechtsedijk 52a
1231 NB Loosdrecht
Netherlands
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Phone: +31 35-582 1375
Fax: +31 35-582 3800
URL:
http://www.westscope.com
Products: Network Node Manager, Operations for Unix, Operations for Windows, Service Desk
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Norway |
ASSET MANAGEMENT PARTNER
Rune Dysjeland
Grensesvingen 7,
Helsfyr
0661 Oslo
Norway
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Dysjeland@ampartner.com
Phone: +47 90 75 76 10
Fax: +47 97 27 29 76
URL:
http://www.ampartner.com/
Product: Service Center
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Commercial Data Servers AS
Henrik Mortensen
Postboks 261
Alnabru
0614 Oslo
Norway
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Phone: +47 2337 0000
Fax: +47 2337 0001
URL:
http://www.cds.no/
Products: : HP Software Configuration Management product family
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ManagE Nordic
Paul Erdal
Postboks 1, 1330 Fornebu
Oslo
Norway
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Phone: +47 67 10 14 90
URL:
http://www.manag-e.no
Products: Data Protector, Internet Services, Network Node Manager, Operations for UNIX and Windows, Performance Insight, Reporter, Service Desk, and Transaction Analyzer
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Rubik Solutions AS
Strandveien 15
Postboks 201, N-1324 Lysaker
Norway
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Phone: +47 67 11 59 50
Fax: +47 67 11 59 51
URL:
http://www.rubiksolutions.com
Product: ServiceCenter and AssetCenter
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Poland |
Koma Nord Sp. z.o.o.
Janusz Wojtukiewicz
81-537 Gdynia,
ul. Luzycka 2
Poland
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Phone: +48 58 621 11 00
URL:
http://www.komanord.pl/
Products: Business Service Management, IT Service Management
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Wola Info
Przemyslaw Zabijak
4 Wynalazek
02-677 Warsaw
Poland
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Phone: +48 (22) 607 05 30
URL:
http://www.wolainfo.com.pl/
Products: Business Service Management, IT Service Management
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Romania |
Crescendo International
Ramona Anghel
13 Feciorei Str., sector 2
20103 Bucharest
Romania
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Phone: +40720444909
URL:
http://www.crescendo.ro
Service Management, Operations, Network Management Centers, Quality Center, Performance Center, Appl. Security Center, Business Availability Center, Client Automation Center, Data Center Automation Center
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Russia
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Energy Consulting Group
Vladimir Grebnev
7 Pavlovskaya St.
115093 Moscow
Russia
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Phone: +7 (495) 980 90 81
URL:
http://www.energy-consulting.ru
Products: Business Service Automation, Business Service Management, IT Service Management
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I-Teco (ex-EditPro)
Vladimir Kataev
24 bld. 5, B.Nikitskaya str
103009 Moscow
Russia
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Phone: +7 (095) 777-1095
URL:
http://www.i-teco.ru/
Products: Business Service Automation, Business Service Management, IT Service Management
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Inline Group
Vladimir Kharkin
123007, Moscow
Horoshevsko Shosse 38, Korp. 1
Russia
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Phone: +7 (495) 787-5940
URL:
http://www.inlinegroup.ru
Products: Business Service Automation, Business Service Management, IT Service Management
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Tops
Elena Kutukova
Novoryazanskaya str. 31/7 corp.2 3 fl.
117342 Moscow
Russia
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Phone: +7 (0) 95-797-9966
URL:
http://www.tops.ru
Products: Business Service Automation, Business Service Management, IT Service Management
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Slovak Republic |
Tempest
Radko Ďuriška
Plynarenska 7/B, SK
82109 Bratislava 2
Slovak Republic
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Phone: +421 2 50 267 267
URL:
http://www.tempest.sk/
Products: Business Service Management, IT Service Management
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South Africa
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Cornastone Enterprise Management Solutions
Tony Pollastrini
Mellis Court, Building A
Cnr Autumn Road and Mellis Street
Rivonia, 2128
South Africa
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Phone: +27 11 807 1718
URL:
http://www.cornastone.co.za/
Products: Business Service Management, IT Service Management
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Spain
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Abast Systems, SA
Ferran Puentes Estefania
Equador, 39-45
8029 Barcelona
Spain
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Phone: +34 933666 900
URL:
http://www.abast.es
Product: Data Protector, Operations for UNIX, Network Node Manager, Performance Manager, Reporter, Service Desk
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Sweden |
Kerfi
Göran Gustavsson
Årstaängsvägen 21B /
Box 44034, 100 73 Stockholm
Sweden
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Phone: +46 (8) 749 70 00
URL:
http://www.kerfi.se
Products: Operations for Unix and Windows, Network Node Manager, Service Desk
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ManagE Sverige AB
Anders Heimdahl
Frösundaviks Allé 15
169 70 Solna
Sweden
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Phone: +46 (0)730248108
URL:
http://www.managenordic.se
Products: Data Protector, Internet Services, Network Node Manager, Operations for UNIX and Windows, Performance Insight, Reporter, Service Desk, and Transaction Analyzer
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Rubik Solutions AB
Göteborgsvägen 89
431 37 Mölndal
Sweden
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Tel +46 317 272 475
Fax +46 317 272 301
URL:
http://www.rubiksolutions.com
Products: ServiceCenter and AssetCenter
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Switzerland |
AnyWeb AG
Wim Van Moorsel
Thurgauerstrasse 23
8050 Zuerich
Switzerland
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Phone: +41-44-058 219 11 11
URL:
http://www.anyweb.ch
Products: Network Node Manager, Operations for UNIX, Operations for Windows, Service Desk, Internet Services and Performance Insight.
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Getronics (Suisse) SA (select)
Sebastien Cruchet
Route de Denges 28e
1027 Lonay
Switzerland
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Phone: +41 21 811 1212
URL:
http://www.getronics.com/ch
Products: Network Node Manager, Operations for Windows, Performance Insight
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ITC Helvetia GmbH
Bruno Lanz
Schaffhauserstrasse 110,
8152 Glattbrugg
Switzerland
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Phone: +41 43 277 09 00
URL:
http://www.itc-helvetia.com
Products: Internet Services, Network Node Manager, Operations for UNIX, Operations for Windows, Performance Insight, Performance Manager, Service Desk, Service Navigator, Smart Plug-ins (SPIs)
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Turkey |
SPD Iletisim Sistemleri
Mehmethan Sisik
Inönü Cad.Sümer Sok.Zitas Bloklari C1 Blok K:3 D:8 Kozyatagi
81090 Istanbul
Turkey
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Phone: +90 212 658 99 11
URL:
http://www.spd.com.tr
Products: Business Service Management, IT Service Management
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4S
Burç Ertürk,
Tekstilkent Koza Plaza A Blok Kat:12
No:43 Esenler - Istanbul
Turkey
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Phone: +90 212 438 30 44
URL:
http://www.4s.com.tr/
Products: Performance Validation, Quality Assurance
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United Kingdom |
Devoteam Tertio
Dave Fitzpatrick
3rd Floor
Suncourt House
18-26 Essex Road
London N1 8LN
United Kingdom
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Phone: +44(0)207 288 2800
Fax: +44 (0) 20 7288 2801
URL:
http://www.devoteam-tertio.com
Products: Event Correlation Services, Network Node Manager, Network Node Manager Extended Topology, Network Node Manager Multicast
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Fox IT Ltd
TBC
Brook House 100, Chertsey Road
GU21 5BJ
Woking Surrey
United Kingdom
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Phone: +44(0)1483 221 200
URL:
http://www.foxit.net
Product: Service Desk
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Kavanagh Systems
Chris Bice
1 Arlington Square
Downshire Way
Bracknell Berkshire
United Kingdom RG12 1WA
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Phone: +44(0)1344 409 800
URL:
http://www.kavanagh.co.uk
Products: Database Pak 2000, GlancePlus, GlancePlus Pak, Internet Services, Network Node Manager, Operations for UNIX, Operations for Windows, Performance Manager/Agent, Performance Insight, Reporter, Service Navigator, Smart Plug-ins (SPIs), Service Desk, OVIS, Data Protector, Storage Essentials
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Partners in IT Ltd
Grant Macdonald
7 Bracknell Beeches
Old Bracknell Lane
Bracknell Berkshire
United Kingdom RG12 7BW
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Phone: +44(0)1344 416 828
URL:
http://www.partners-in-IT.co.uk
Products: Network Node Manager, Operations for Unix and Windows, Performance Insight, Performance Manager, Reporter, Service Desk, Service Information Portal, Service Navigator, Internet Services, Service Center, Radia, Peregrine Products, Mercury Products
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TEAM ULTRA
Dave Fitzpatrick
John Brookes
1Pinkneys Court
Maidenhead
Berks
SL6 5DS
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Phone: +44 1628 638001
URL:
http://www.teamultra.net
mike.beale@teamultra.org.uk
Product: Service Desk Service Center, Service Manager
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| Authorized Services Management Partner - Software - Americas |
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Evergreen Systems, Inc
45999 Center Oak Plaza,
Suite 100
Sterling, VA 20166 USA
Phone: 571 262 0977
www.evergreensys.com
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Products: ServiceCenter, AssetCenter, Connect-IT and Connectors, Enterprise Discovery, Configuration Management
Other: U.S. soil based support; security clearance; 9x5 or 24x7
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FocusFrame, a Hexaware division
2880 Stevens Creek Boulevard
Suite 101
San Jose, CA 95128
www.focusframe.com
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Products: LoadRunner, WinRunner, QTP, Project and Portfolio Management, Quality Center, Performance Center, Discovery and Dependency Mapping, Business Availability Center, Sitescope for all US locations.
Other: An HP Software Platinum partner, FocusFrame resells and offers certified consulting and training services for WinRunner, QuickTest Professional, Quality Center, LoadRunner, Business Process Testing, Business Availability Center, Diagnostics, and Monitoring, Discovery and Dependency Mapping, as well as Project and Portfolio Management products. FocusFrame offers US-based tier-1 9x5 software support. FocusFrame supports our customers with 200+ product certifications globally. FocusFrame has developed BPT Accelerators for ERP solutions, Siebel® applications, Oracle® applications, MetaVance and Facets healthcare applications, and the web applications that are fully compatible with HP’s BTO solutions consist of pre-defined business process testing components and function libraries. FocusFrame has also developed an eSignature solution fully compatible with HP’s Quality Center products for use in regulated industries.
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Gallop Technologies Inc.
300 E Royal Ln Ste 109
Irving, TX 75039 USA
Phone: 972 869 1020
www.galloptech.com
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Products: Legacy Mercury products Quality Center, Quick Test Professional, Business Process Testing (BPT), WinRunner, LoadRunner, Performance Center and Diagnostics for all North American locations
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Genilogix
653 Skippack Pike, Suite 118
Blue Bell, PA 19422 USA
Phone: 800 780 5110
www.genilogix.com
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Products: Legacy Mercury HP Software for all North American locations
Other: U.S. soil based support; security clearance; 9x5
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Greenlight Group
8846 S Redwood RD #N101
West Jordan, UT 84088 USA
Phone: 877 847 4655
www.greenlightgroup.net
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Products: Focus areas include Network Node Manager (NNM), HP Software Operations (UNIX/Windows), Internet Services, Performance Insight, assorted Smart Plug-Ins, Transaction Analyzer and Service Desk covering Western and Central US
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iDeliver-Inc.com
14871 Pensham Dr
Frisco, TX 75035 USA
Phone: 214 383 9466
www.ideliver-inc.com
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Products: Legacy Mercury HP Software for all North American locations includes HP QC, PC, LR, ASC, QTP, BPT and BSM.
Other: U.S. based 9x5 support
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Idhasoft Inc.
5655 Peachtree Parkway, Suite 200
Norcross, GA 30092 USA
Phone: 770 248 2999
www.idhasoft.com/
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Products: HP Quality Center, Load Runner, HP Functional Testing (Legacy QTP), HP Performance Center, HP Business Service Management Center for all North American locations.
Other: U.S. soil based support; 9x5 or 24x7
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Integrated Solutions
Management, Inc.
12175 W. Linebaugh Ave.
Tampa, FL 33626 USA
Phone: 813 855 3710
www.ismonline.com
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Products: The end-to-end suite of HP PPMC modules (Demand Management: Portfolio, Project, Program, Resource, Finance, and Time; Deployment Management)
Other: U.S. soil based support
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InteQ Corporation
100 Crosby Drive
Bedford, MA 01824 USA
Phone: 888 4IT MGMT
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Products: InteQ’s IT Service Management solutions span the entire HP Software product line for Service Management, Network Management, Operations (Windows and UNIX), Mercury SiteScope serving all U.S. locations. In addition, InteQ provides remote monitoring and management services, ITIL process implementation, consulting and training to HP customers.
Other: InteQ has a global 7x24 support operations in the US and India. InteQ currently provides HP OpenView based on-demand solutions to customers in over 90 countries.
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International Integrated
Solutions, LTD.
245 Newtown Rd
Plainview, NY 11803-4300 USA
Phone: 516 396 6700
www.iisl.com
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Products: The entire HP Software product line for all US locations.
Other: U.S. soil based support; security clearance
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j9 Technologies
24 Roy St., #211
Seattle, WA 98109 USA
Phone: 206 297 6723
www.j9tech.com
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Products: J9 Technologies is a certified HP Gold Partner, specializing in business service management and application performance lifecycle management. Our specialization brings together best-of-breed solutions from HP, proven methodologies, and expertise. We focus on diagnostics, composite application management, and business transaction management to help ensure customers can quickly identify the root cause of issues and minimize mean time to resolution.
J9 Technologies is pleased to offer a full range of software support and maintenance offerings. Using our deep product expertise, J9 now offers first line support to our customers as well as access to all of the latest product updates and patches. This is a natural fit for many of our customers who are already engaged with J9’s consulting and training organizations and wish to continue to tap into our deep expertise and best practices over the long term.
Other: U.S. soil based support; 9x5 or 24x7
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Linium
187 Wolf Road
Suite 210
Albany, NY 12205 USA
www.linium.com
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Products: Linium is a full service provider for the entire HP Software product line for all North American locations. Linium is a strategy and solutions company that help customers improve their efficiencies and technologies specifically around ITIL (e.g. ITSM\ITAM\PPM) solutions. Our industry experts created a framework allowing CIO’s to accomplish their business service initiatives. Each engagement is comprised of strategic business solutions including process and technology with measurable results and a proven track record of highly successful and value driven implementations.
Other: U.S. soil based support; security clearance; GSA
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Maryville Technologies
540 Maryville Centre Dr.
Suite 300
St. Louis, MO 63141 USA
Phone: 888 453 9230
www.maryville.com
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Products: Maryville Technologies is authorized and certified to provide L1 Support for the Network Management, Service Management, Operations (Windows and UNIX), and Change & Configuration Management products within the HP Operations Solutions area, serving all U.S. locations. Powered by the practical experience of our support engineering staff and usage of our IT Resource Optimization® (ITRO®) Incident Management process, Maryville’s Level 1 request resolution rate exceeds industry standards. With the combination of HP Software’s Application Performance and Operation Management solutions and Maryville’s ITRO® best practice prescriptive methodology for the implementation of frameworks like ITIL®, our L1 support capabilities ensure our clients garner the most value from their investment.
Other: U.S. soil based support; security clearance; 9x5 or 24x7
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Melillo Consulting
285 Davidson Avenue
Somerset, NJ 08873 USA
Phone: 800 TEAM MJM
www.mjm.com
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Products: The entire HP Software product line for all North American locations.
Other: U.S. soil based support; security clearance; 9x5 or 24x7
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Mycroft, Inc
12655 Olive Blvd., Ste. 500
St. Louis MO 63141 USA
Phone: 314 317 7500
www.mycroftinc.com
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Products: The entire HP Software product line for Central and West North American regions.
Other: U.S. soil based support; 9x5 or 24x7
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Orasi
114 Town Park Drive, Suite 240
Kennesaw, GA 30067 USA
Phone: 678 819 5300
www.orasi.com
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Products: LoadRunner, WinRunner, QTP, Quality Center, Performance Center for all US locations.
Other: An HP Software Platinum partner, Orasi resells and offers certified consulting and training services for WinRunner, QuickTest Professional, Quality Center, LoadRunner, Business Process Testing, Business Availability Center, Diagnostics, and Monitoring. Orasi offers US-based tier-1 9x5 software support, and Orasi consultants hold 30+ product certifications and 10+ CI certifications. Orasi also is an SAP Gold Services Partner providing HP Software solution services at SAP client sites. U.S. soil based support; 9x5
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Pepperweed Consulting
9465 Counselors Row
Indianapolis, IN 46240 USA
Phone: 877 984 7575
www.pepperweed.com
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Products: Pepperweed’s best practices span the entire HP Software product line, including the recently acquired Peregrine, and Mercury products. Service at Pepperweed is one call for all things HP Software and more; a world class support center, IT Management consulting, business process and technology.
Other: U.S. soil based support; security clearance; secret facilities clearance; 9x5 or 24x7
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Prima Computer Solutions Inc.
11 Austin Street
St. John's, NL A1B 4C1
Phone: 709 739 0765
www.primacomputer.nl.ca
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Products: Prima Computer Solutions Inc. is a single-source total solution provider for HP TRIM Context ,HP's document and records management system (DRMS) software. Prima is authorized and certified to provide L1 support for HP TRIM.
Other: Canada soil based support; 9x5
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RealIT Management Inc.
5-150 Terence Matthews
Crescent Ottawa,
Ontario K2M 1X4 Canada
Phone: 613 591 9604
www.realit.ca
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Products: All HP Software products for Canada
Other: 9x5 or 24x7
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ResultsPositive, Inc.
13740 Research Blvd B-3
Austin, TX 78750 USA
Phone: 877 717 6201
www.resultspositive.com
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Products: HP Project and Protfolio Management Center
Other: U.S. soil based support; security clearance
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Seamless Technologies Inc.
35 Airport Rd
Morristown, NJ 07928 USA
Phone: 973 326 8900 x2012
www.seamlessti.com
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Products: HP BTO BSA/Opsware - Seamless’ support services gives you access to the only HP authorized support partner for the HP BTO BSA/Opsware, including HP SA, HP NA, HP SAR, HP OO, HP SAV as well as the CMDB related products HP DDM, uCMDB and the HP SAR/SAV/OMDB to Remedy Atrium CMDB synchronizing connector. Seamless provides Health Checks, L1 Support, BSA BPO, and ITIL based Consulting on business adoption, and technology implementation services for the HP BTO/BSA suite.
Other: U.S. soil based support levels; security clearance; phone, web. IM and e-mail access, 9x5 or 24x7
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Techport Thirteen, Inc
1403 Bombay Lane,
Roswell, GA 30076 USA
Phone: 678 361 6723
www.techport13.com
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Products: ServiceCenter/Service Manager, AssetCenter, Connect-It, Enterprise Discovery, Decision Center.
Other: U.S. soil based support; 9x5
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UrsaNav, Inc.
616 Innovation Drive
Chesapeake, VA 23320 USA
Phone: 703 625 9821
www.ursanav.com
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Products: UrsaNav provides a wide range of IT and Information Management solutions with a focus on the HP TRIM Electronic Document and Records Management software. With over 10 years of experience providing the full range of HP TRIM implementation, training and support, UrsaNav staff provide added value and efficient problem resolution. As an HP Software Business and ASMP-S Partner, UrsaNav is a complete end-to-end solution provider that will support every aspect of your HP TRIM and Information Management needs.
Other: U.S.-based support with global reach; 9x5 or 24x7; security clearances
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